Hospitality Industry

Is High Staff Turnover Eating Your Profits Away?

November 25, 2014 | by Shawna Sykes

Having trouble keeping good employees? High employee turnover can be very costly. The costs of advertising, interviewing, and training new workers put a strain on any business. As the labor market tightens up, it will become even harder to find and keep good staff.

Employees leave for many reasons – boredom with their job, low wages/benefits, lack of recognition, limited advancement opportunities, and unhappiness with management or the workplace culture. The good news is that as a manager you have the power to improve your work environment.

Keep Staff Engaged
Cross-training employees for other jobs in your organization, assigning special projects, and soliciting staff input on business improvements can help keep staff engaged, provide back-up during busy times or absences, and provide you with useful insights. It also gives you an opportunity to see where your employees’ strengths are, regardless of what they’re doing now. You may have a budding manager, reservation clerk, or night auditor on your current housekeeping staff. Utilizing your human resources to their full potential will help keep you and your staff happier.

Be Competitive in the Labor MarketSsykes Occupationsgraphic

A wage difference of twenty-five to fifty cents per hour ($520 – $1,040 per year for full time work) is enough for some staff to switch employers, no matter how stimulating the job is. There are lots of tools to help you ensure that your wages are comparable to other employers’ in the area. The Oregon Employment Department conducts wage surveys for common jobs and publishes wage ranges for those jobs by area. Learn more by visiting our web site at  www.QualityInfo.org then scroll to the bottom and select “Occupation and Wage Information” or contact me at Shawna.L.Sykes@oregon.gov for assistance. I’m happy to help.

Shawna Sykes is a Workforce Analyst for the Oregon Employment Department.

and so much more!

Everything but War

An image of a classic World War II sign that point from Seaside to all of the major conflicts raging around the world

Learn More
Waving the Flag in the Early 1900s

Take a look at a vintage float from the early 1900s Seaside parade.

Learn More
Awards Program for Excellence in Customer Service

New Customer Service Awards Program in Seaside, Oregon

Learn More
Shell Road

Shell Road was the small, primitive pathway that eventually became Broadway.

Learn More
Watching Nature Run its Course in Seaside

Wonderful natural beauty in Seaside,

Learn More
Seaside Downtown Wine Walk
Seaside’s Spring Downtown Wine Walk

A deeper look inside an annual spring event in Seaside

Learn More
A Little Kid on a Big Beach

At the beach, the world feels wild and young again. This photo of an anonymous 3 year-old boy in the early 1940s is an iconic portrayal of Seaside’s treasured experience.

Learn More
Riders of the Storm

Winter weather on the Oregon Coast is the flipside to flipside to golden summers, but it can be just as beautiful.

Learn More
Episode Five: The Historic Gilbert District

We explore the Gilbert District in this walk down memory lane

Learn More
Seaside: More Than Just a Resort Town

Seaside is also a community of hard-working professionals

Learn More
The Iron Horse Comes to Town

A look at the train that connected Seaside to Portland in 1898

Learn More
Discover Marine Wonders at Low Tide

One of the great delights when visiting Seaside — especially for families — is coming into contact with the otherworldly wonde...

Learn More
The Big Storm

The Oregon Climate Service calls it the Great Coastal Gale of 2007, but here in Seaside we just call it The Big Storm.

Learn More
Klootchy Park's Sitka Spruce Tree
Near Seaside: Reviewing Klootchy Creek Park

Located adjacent to U.S. Highway 26, about 2.5 miles east of U.S. Highway 101, is the famous and previous national-record-breaking...

Learn More
Seaside Inside for Kids

Seaside is known for a variety of outdoor activities to enjoy during most of the year and it’s not uncommon to have a 60-plu...

Learn More
Celebrating the Moms in Our Life

Honoring motherhood through a photo on the beach

Learn More
Feel Like A Kid Again

Go ahead — take a vacation from adulthood with a trip to Seaside. We give you permission to feel like a kid again. Forgot how? H...

Learn More
Seaside Summer Event Guide

We know that Seaside’s stellar location is reason enough to visit. But summers here are jam-packed with events that you won’t ...

Learn More